IT Customer Service and Support student employees jump-start their careers by gaining valuable technical and social building skills that many employers seek. Learn how to interact with others in a professionally oriented atmosphere. Start building your resume today!
Customer Service, Technical Troubleshooting, Technical Writing, and Teamwork building are just some of the valuable skills you will learn as an IT Technical Support employee.
What you will learn: As an Idaho State University Customer Service and Support student employee you will learn to use and work with the latest versions of popular operating systems such as Windows XP, Windows 7, Linux and Macintosh. Gain valuable knowledge and experience using, and troubleshooting, popular software products such as: Microsoft Office, Internet Explorer, Google Apps, Statistical software, Graphic's packages, and mail packages.
Work and learn in ISU Computing facilities. Interact professionally and socially with fellow students, faculty and staff. Learn how to provide technical support to clients in person, by e- mail and over the telephone. Develop your interpersonal skills by interacting and helping others across the entire ISU campus.
IT Customer Service and Support offers frequent student job opportunities in Telephone support, Administrative support, Hardware and Software support plus computer lab support and Operations support .
All applications submitted which meet minimum qualifications will be considered. Please feel free to submit an application even if there aren't any current openings. IT Customer Service and Support requires submission of a new application and work availability after each preregistration period, (generally April and November).
Please Note: More than half of the student positions within Technical Support are funded by the Federal College Work Study program. If you don't know if you're eligible for Work Study then please refer to ISU's Financial Aid Web Site for more details.
If you are ready to join the IT Customer Service and Support team,
APPLY ON-LINE HERE